Bibe - Beverage Delivery App
Have you ever wished to experience a groundbreaking nightlife incorporating cocktails? BIBE is the answer to your drinking qualms. BIBE is a cutting-edge drink delivery mobile application that transforms the culture of cocktails plus alcoholic beverages nightlife clubbing and bar orders. BIBE is a promising solution to enrich the whole bar-going experience for pub hoppers by providing a swift and efficient platform for ordering their favorite cocktails and alcoholic beverages while also streamlining the entire order management struggles faced by bartenders. Skip the hassle and patience of waiting in long lines and shouting at the top of your lungs to get bartenders’ attention. This app allows people to directly place their drink orders via their phones, hence driving better customer satisfaction and the operational efficiency of bars. BIBE aims to make the overall nightlife experiences more enjoyable, streamlined, and interactive. It's the ultimate app for tech-savvy customers who believe in accessible convenience for their night outings. By providing bartenders with an easy-to-use order management system, this readily available solution is available for customers to download on both Android and iOS platforms.
Client Requirements
The client approached Hyperlink InfoSystem with a very clear vision for the app: a comprehensive solution for ordering drinks into a device. The goal was to fundamentally change how customers order drinks in clubs and other nightlife settings. The client demanded two unique mobile apps—one for customers and another for bartenders. Both solutions should possess seamless integration and interoperability. Users should have the option to explore nearby pubs, browse drink menus, and directly place orders from the app without physically approaching the bar. The system for bartenders needed to be simple and effective to comfortably manage incoming orders, real-time order status updates, and manage returns or refunds. Throughout the drinks ordering process, the client wanted the app to offer drink customization and special instructions sections, along with a system that could support multiple secure payment methods like credit cards, Apple Pay, and Google Pay. The robust BIBE app should also be incorporated with elements for updating exclusive deals and discounts, hence, encouraging repeat customers and establishing brand loyalty.
Their Journey, Their Words
Moments That Define Success, Shared by Clients
Features
Bibe App Features.
Customer App
User Authentication
Users can create custom accounts by using secure account creation and login features. These profiles can save previous drink preferences, order histories, and preferred venues, for a more personalized experience.
Home Screen with Venue Listings
BIBE allows users to browse a list of nearby bars and venues. Every venue's encompasses detailed information, like pricing, menus, coupons, and venue ratings.
Customizable Drink Orders
Guests can customize their orders for drinks via choosing modifiers (for example, more ice, less sugar) or providing extra instructions. This guarantees clients get precisely what they're looking for without having explicate it to the bartender.
Order Tracking and Notifications
Once an order is placed, consumers receive real-time information on the status of their beverages, from confirmation to preparation and ready for pickup. Notifications keep consumers informed, which reduces irritation and enhances the whole experience.
Cart and Payment
The cart gives consumers a detailed summary of their order, including item names, quantities, tips, taxes, and total cost. Credit cards, Apple Pay, and Google Pay are all secure payment alternatives that ensure a safe and convenient purchase.
Order History
Customers may check their previous orders, including status changes (pending, finished, or cancelled). This tool allows customers to track their expenditure and easily reorder their favorite beverages.
Bibe Tender App
Authentication for Bartenders and Admins
The app allows bartenders to log in, while administrators may manage bartender accounts and other administrative responsibilities.
Order Management Dashboard
The main screen displays a real-time dashboard with all incoming, in-progress, and finished orders. Bartenders may monitor which orders are ready for pickup and handle those on wait.
Order Status Updates
Bartenders may change the status of each order from 'In Progress' to 'Waiting for Pickup', which automatically sends real-time alerts to customers.
Order History and Refunds
Bartenders may view a complete history of all previous orders, making it simple to conduct refunds or returns as needed.
More Screens
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Color Palette
Project Approach & Results
Hyperlink InfoSystem began the project by establishing a customer-first mindset, focusing on providing a seamless experience for all app users. After thoroughly understanding the client's requirements, we decided to adopt an agile methodology for a more flexible development process that allowed for rigorous testing and iterative progress throughout the cycle. The design phase captured the essence of both target groups. Hyperlink InfoSystem crafted a sleek and simple user interface for the customer side, with a quick find button for bars, menus, and order placement. For the bartender app, our team focused on efficiency, ensuring that the bartenders could comfortably manage several orders even during peak hours.
Pivotal challenges like real-time synchronization between both sides of the apps were solved by utilizing robust back-end development techniques. With the help of Node.js, the development team crafted a low-latency system, enabling live order tracking and updates. The API interface was devised in a manner that could withstand large traffic levels, allowing BIBE to effortlessly manage several orders even on weekends and special occasions. The end result was a heavily functional app that wasn't just scalable or sophisticated enough for the boosted aesthetic appeal. BIBE's successful launch surpassed the client’s expectations and provided a new way for people to enjoy their nightlife and also make life easier for bartenders.
Challenges
Integration with Bar Systems:
Incorporating BIBE with existing bar management systems to confirm efficient order processing and managing inventories.
Real-time Updates:
Developing a solution that can provide real-time inputs on order status to both bartenders and users, confirming a system that provides efficiency and transparency.
Security:
Preventing fraudulent activities, preserving user privacy of client data, and eliminating other sensitive data breaches such as payment information, and purchase details.
User Experience:
Designing an intuitive user experience that's simple to use and navigate for both customers and bartenders.
Scalability:
Establishing a platform that could easily accommodate increased user demand and the growing amount of bars and pubs in the app while confirming a consistent experience for all users.
Technology Stacks
We have used the latest technologies that can justify client requirements at the best to deliver bug-free solutions.
