Why Are On-Demand Apps The Way Forward For Consumer-Based Services?

App Development

10
Oct 2019

Harnil Oza

2087 Views 4 Minute Read

on demand apps the way forward for consumer based services

Since the last decade, the world is becoming increasingly digitalized and connected. The majority of traditional industries have undergone serious changes. Modern technologies have helped companies re-imagine how they can improve their services.

Using new technologies, companies have replaced time-consuming practices with automated solutions and made their products more accessible and cheaper. This notion of instant service delivery has led to the wide adoption of ‘on-demand’ services all around the world.

Let us discuss why you need to adopt an on-demand app for a consumer-based service.

on demand app for consumer based services

Why Do Consumer-Based Services Need To Invest In The On-Demand Apps?

The number of mobile users is increasing at an exponential rate, and according to some estimates; there are over 5.1 billion unique mobile users globally. These smartphone owners make use of their devices for their everyday needs.

As a result, 95% of mobile users look for information on their phones rather than using a traditional desktop device. Therefore, they spend a major portion of their time on their phones, which makes it more likely for them to buy an online service they can access through their phones.

However, when it comes to mobile apps, they even exceed mobile browsers and desktops in customer engagement and conversion. According to some estimates, a mobile app has a customer conversion rate of these apps that is x1.5 higher than desktop and x2 higher than mobile browsers.

The reason behind the popularity of mobile apps is that they are easy-to-use and make online purchases convenient. With on-demand apps, existing businesses can connect to a wider audience and grab business opportunities that were once considered impossible.

Moreover, an on-demand mobile app offers the smartest way to make business deliverables available for a wider audience. As a result, you can engage your customers more repeatedly, increase the frequency of orders, and boost your sales.

For instance, food startup app ideas have prospered throughout the globe in recent years. A number of food restaurant chains and food delivery services have turned to on-demand apps to make their services more accessible to their customers.

As a result, they have been able to cater to a larger portion of the population. The switch to an on-demand food app has helped these businesses boost their sales, enhance customer engagement, and maintain customer loyalty.

Similarly, ride-hailing services such as Uber have benefited greatly from this culture of on-demand apps. These services are immensely popular in many countries around the world. They have been able to succeed despite having no consumable product of their own.

Key Advantages of On-Demand Apps

On-demand applications make products and services more accessible and focus on instant delivery of service. Here are some of the main advantages of using on-demand mobile apps:

* Suppliers understand that on-demand applications have a greater chance of selling products and services. They are eager to work with on-demand applications, and therefore; they offer a wider variety of niche products.

* A business can benefit from a competitive price advantage due to a large-scale business model.

* The business will be able to deliver products and services at a faster rate.

* Customers can access their desired products and services whenever and wherever they need them.

* Due to the convenience of the app and frequent orders from customers, customers have greater loyalty and trust associated with the brand.

Where Else Can You Use On-Demand Apps Besides Consumer-Based Businesses?

On-demand apps have the ability to spread across all business niches associated with consumers. However, on-demand apps can also help companies that extend their services business to business. Here are the three major scopes of on-demand applications.

Person to Person

These kinds of on-demand apps allow people to demand services from another person and vice-versa. The application acts as the intermediary between consumers and services and helps them connect in a frictionless way. Popular examples of on-demand apps in this category are Airbnb, Uber, and Postmate.

Business to Person

When an established business creates an application to deliver its products and services directly to customers, it counts as a business to person app. With these applications, users can directly engage with businesses and order the products they desire through home delivery. Food delivery applications like the McDonalds App represent this category of on-demand apps.

Business to Business

Many large-scale businesses rely on several small businesses to extend their reach to customers an deliver their products and services. For instance, Walmart includes various small business apps in its revenue-sharing model to make service delivery more convenient for customers.

Regardless of what your business is, an on-demand mobile app developed by reputed and trusted app developers can help your business grow through increased customer engagement and easier delivery of service.

Hire the top 3% of best-in-class developers!

Harnil Oza

Harnil Oza is the CEO & Founder of Hyperlink InfoSystem. With a passion for technology and an immaculate drive for entrepreneurship, Harnil has propelled Hyperlink InfoSystem to become a global pioneer in the world of innovative IT solutions. His exceptional leadership has inspired a multiverse of tech enthusiasts and also enabled thriving business expansion. His vision has helped the company achieve widespread respect for its remarkable track record of delivering beautifully constructed mobile apps, websites, and other products using every emerging technology. Outside his duties at Hyperlink InfoSystem, Harnil has earned a reputation for his conceptual leadership and initiatives in the tech industry. He is driven to impart expertise and insights to the forthcoming cohort of tech innovators. Harnil continues to champion growth, quality, and client satisfaction by fostering innovation and collaboration.

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